Business 101

Doing The Right Kind Of Business

In a highly competitive world it is sometimes easy to lose scope of ethics and morals.   Competition can be heavy and customers can be demanding as they pressure suppliers to drop pricing, deliver more value…

Play Nicely In the Sandbox

Remember the days of how we could spend countless hours playing in the sandbox?  We would build the best sandcastles, mud pies and cakes of the day.  I don’t know about you but mine even…

When Communication Really Matters

Communication between individuals is a two-way street, but communication between a small business owner and his associates is a multi-lane highway. Navigate it successfully and you will increase associate loyalty. How many times have you…

Pick Up The Phone

Today, when calling a business, it is far more common to reach a recorded message than an actual person.  We have all been frustrated by those recorded messages asking us to push ‘1’ for this…

Can I Have Your Attention?

Technology has changed the way that we live our lives.  We are now ‘connected’ 24-7 which means that we are easily distracted around the clock- even when we are with a client. It is extremely…